In early 2015 we kicked off Payments Direction, a strategic initiative to help us better understand what the future of payments might look like and determine the work Payments NZ will need to do to effectively contribute to maintaining a progressive payments ecosystem.
Payments Direction is continuing into 2016 with a range of engagement activities designed to involve the industry in discussions about strategic opportunities and priorities. To support these discussions, we’ve made the key reports from this initiative publically available.
**UPDATE Aug 2016**
A 2016 Environmental scan refresh report is now available below. The report looks at the themes from our original 2015 environmental scan and assesses them against the developments that have occurred in the year since.
Payments Direction has three companion outputs: an environmental scan, a future view of the ecosystem, and a Payments NZ strategic roadmap.
The environmental scan was based on comprehensive research and qualitative surveying. Our research examined the global trends and issues relevant to our economy and payments system and the potential impact of those trends on New Zealand. Our research also included two Payments NZ authored discussion documents: Re-mastering payments messaging and Payments Now. And the qualitative surveying was of New Zealand consumers, businesses and payments organisations.
Our future view of the payments ecosystem draws on both the results from our environmental scan and the key factors we think are likely to shape New Zealand’s future payments ecosystem. This view is set out in our Payments 2025 report.
The six elements which make up our future view in Payments 2025, along with the findings of our environmental scan, are being used to help shape Payments NZ’s strategic roadmap which is currently under development.
Payments Direction: Payments 2025 report (PDF 9,346KB)
Payments Direction: 2015 Environmental scan report (PDF 5,558KB)
Payments Direction: 2016 Environmental scan refresh (PDF 534KB)
Payments Direction: Insights and perspectives – consumer survey results summary (PDF 513KB)
Discussion paper: Re-mastering payments messaging (PDF 629KB)
Research paper: Payments Now (PDF 1,728)
Benchmarking New Zealand’s payment systems (PDF 2,542KB)
Our benchmarking report assesses New Zealand against 10 to 15 comparable countries, across all payment systems and payment instruments. The report uses a range of metrics, calculations and analysis to reveal how Kiwis’ payments usage stacks up against other countries, and identifies our comparative strengths and weaknesses.