Author and Industry Commentator, www.thefinanser.com, UK
Chris Skinner is an independent commentator on the financial markets and fintech through his blog, the Finanser.com, and author of the bestseller Digital Bank and its sequel ValueWeb.
He is Chair of European networking forum The Financial Services Club and Nordic Finance Innovation, as well as being a Non-Executive Director of fintech consultancy firm 11:FS. He is on the advisory boards of many companies including iambank, Innovate Finance, Moven and Meniga, and has been voted one of the most influential people in financial technology by the Wall Street Journal’s Financial News.
Principal, 15Mb Ltd
David G.W Birch is an author, advisor and commentator on digital financial services. Principal at 15Mb, his advisory company, he is the Global Ambassador for secure electronic transactions consultancy Consult Hyperion, Technology Fellow at London-based think tank the Centre for the Study of Financial Innovation (CSFI) and Visiting Professor at the University of Surrey Business School.
Before helping to found Consult Hyperion in 1986, he spent several years working as a consultant in Europe, the Far East and North America. He graduated from the University of Southampton with a B.Sc (Hons.) in Physics.
Dave was named one of the global top 15 favourite sources of business information (Wired magazine) and one of the top ten most influential voices in banking (Financial Brand); was found to be one of the top ten Twitter accounts followed by innovators, along with Bill Gates and Richard Branson (PR Daily); was ranked in the top three most influential people in London’s FinTech community (City A.M.), was voted one of the European “Top 40” people in digital financial services (Financial News), was listed of the world’s top 100 most influential FinTech leaders (Hot Topics) and rated Europe’s most influential commentator on emerging payments (Total Payments).
Group President - Global Sales, ACI Worldwide
Carolyn leads new business development with a team dedicated to connecting customers to ACI solutions designed to drive their profitability and success. These customers include large financial institutions, financial intermediaries, billers and merchants across the globe.
Prior to assuming her global sales leadership role, she led ACI On Demand - the company’s SaaS and Platform business. This included P&L management and accountability for sales, global implementation and boarding, service delivery management, customer experience and payment services (settlement and reconciliation). She also previously led the Customer Management and Maintenance business and has held numerous other operational leadership positions at ACI.
Prior to joining ACI Worldwide in 2006, Carolyn worked at GE Healthcare, where she held finance leadership roles and completed the Financial Management Program (FMP). She co-chairs the US Women in Payments Symposium advisory board and is very active in her local community. She is Six Sigma Green Belt Certified and holds her MBA from Fordham University and a Bachelor of Science from Miami University.
Strategy Lead for Cards and Payments, Australia and NZ, IBM
Rob is a management consultant with over 10 years of experience in Cards and Payments. He successfully established and managed a large-scale card issuing and acquiring processing facility, processing roughly 25% of scheme issuing and around 35% of scheme acquiring transactions in Australia. The facility also processes both issuing and acquiring for a large bank in New Zealand.
As an Associated Partner at IBM, Rob is the Strategy Lead for Cards and Payments in the Australia and New Zealand region. His key objective is to help clients meet the challenges in the payments industry including dealing with industry payment innovations, the commoditisation of mature payment systems, the technology debt associated with underinvested legacy platforms, new regulatory challenges, and the opportunities and threats of disruption including open APIs, the proliferation of fintechs, blockchain innovations, and the global move to faster payments.
Dr Steven Manos
Digital Technologist (Wood Nerd), Future Crunch
Steven is a designer-maker, digital technologist, community facilitator and physicist. He works at the intersection of new digital technologies and community building, and is passionate about strengthening teams and organisations to work in new ways in the 21st century.
He has also been a maker his whole life – some of his earliest memories are of sawing, sanding, and welding in his father’s workshop.
Steven completed his PhD in Physics at the University of Sydney in 2006, designing optical fibres using artificial intelligence. He then spent four years at University College London as postdoctoral researcher, writing software that showed brain surgeons how blood flows through the human brain. Since 2010 he has headed up research computing at the University of Melbourne, developing strategies and implementing projects that underpin new discoveries through data-intensive research.
He is part of Future Crunch, an organisation whose mission is to foster intelligent, optimistic thinking about the future, and to empower people to contribute to it. They’re part of a global movement of scientists, artists, technologists and entrepreneurs that believes science and technology are creating a world that is more peaceful, transparent and abundant. They share that story through dynamic, entertaining, mind-blowing presentations, designed to make people think differently.
Entomologist (Bug Nerd), Future Crunch
Shasta is an entomologist, sceptic, futurist and science communicator. She is passionate about critical thinking and the truth. She loves insects because they are beautiful and useful; tiny yet complete working organisms, "like holding a galaxy the size of a marble in your hand."
Shasta is a specialist in invertebrate technology and its use in improving the human condition, addressing problems like agricultural waste, biodiversity decline, and how we are going to feed 10 billion people in 2050. She is currently completing her PhD at the University of Tasmania, investigating the impact of fire on invertebrate communities in the Tasmanian Wilderness World Heritage Area.
She is a representative on the Australian Entomological Society Conservation Committee and has had a species of Amazonian beetle named after her through her work at the Smithsonian Museum of Natural History.
Managing Director, Head of Trade and Treasury Solutions AU/NZ, Citigroup
Scott is a Managing Director and the Head of Citi’s Trade and Treasury Solutions (TTS) business for Australia and New Zealand. He is responsible for all elements of strategy, product, sales, and service, and is also a member of the Executive Committee for Citi in Australia and New Zealand.
Prior to joining Citi in 2011, Scott was employed by Westpac Banking Corporation in Australia. His last role with Westpac was as General Manager of Deposits, Cards, and Merchants. This portfolio represented approximately $5b in annual revenues across the Westpac, St. George, and Bank SA brands. He served as Westpac’s board member for EFTPOS Australia during its formation and first year of operation.
Previously, Scott served as Head of Global Transaction Banking within Westpac Institutional Bank where the primary objective for this role was to transform a mature, market-leading business into a high-growth business for the enterprise.
Prior to Westpac he has served as a partner at BearingPoint, Inc (formerly KPMG Consulting) for over seven years across a number of industries and within both the United States and Asia. In his last role at BearingPoint Scott led BearingPoint’s Business Process Outsourcing Solution for the Financial Services Industry globally. He was also a member of both the North American and Global Financial Services Management Team.
He holds a Bachelor of Business Science from Georgetown University in Washington, D.C. and is married with four children. In his free time he enjoys running, tennis and playing the guitar.
Sales Director, Global Payments AU/NZ
Rob joined Ezidebit in 2007 as General Manager of Sales and Marketing and became Sales Director in 2011. Global Payments Inc acquired both Ezidebit and eWAY, bringing together two successful fintech startups.
With 25 years’ international experience in sales and marketing gained with Unilever, Bundaberg Brewed Drinks and Global Payments, Rob has an in-depth understanding of both B2B and consumer buying processes, and how payment technologies can be woven into the buyer’s experience to optimise business performance.
Principal Asia Pacific Economist, VISA
Glenn provides economic analysis, insights and forecasts of the region’s economics for Visa executive, country managers and clients. Based in Singapore, he heads the Asia Pacific Business and Economic Insights team with the key goal of deepening client engagement and thought leadership in payments and the consumer economy.
Prior to joining Visa, Glenn spent nearly twenty years in the banking sector holding senior economist and strategist positions with ANZ Bank and Societe Generale based in Singapore and Hong Kong respectively. He began his economics career as a Fiscal Policy Advisory in the Department of Prime Minister and Cabinet in Canberra, Australia.
Glenn has a Bachelor of Economics (Honours) from the University of Newcastle, Australia with a double major in Econometrics and Labour Market Economics. He has also recently completed the MIT Big Data and Social Analytics Certificate Course.
President, Digital ID & Authentication Council of Canada (DIACC)
Building upon 15 years of hands-on experience in Identity Access Management innovations and industry standards development, Joni helps the DIACC to fulfil its vision by organising Canadian market forces to unlock digital identity and authentication (DIA) economic opportunities for all Canadians.
She builds diplomatic collaborative relationships and formalises strategic partnerships between organisations. Her work helps ensure that all Canadians, from urban centres to rural towns, have secure, convenient, and privacy-respecting digital identity solutions.
Joni was the official international reviewer for the US NIST SP800-63 guidance series and has participated in international organizational committees including: OECD ITAC, ISOC, IEEE, OASIS SSTC, ISO SC27 WG5, and ITU-T SG17 Q6. She has testified regarding trusted Identity and Access Management systems for the US Office of the National Coordinator for Health Information Technology Security and Privacy (ONC HITSP). Joni is also sought after public speaker who has provided talks and keynotes at leading conferences around the world.
Chief Operating Officer, TESOBE / Open Bank Project
Ismail is the Chief Operating Officer at TESOBE / Open Bank Project, where he has been leading strategy, and sales, marketing and day to day operations for the last 5 years.
Ismail graduated from the University of Nice, France with a Master’s Degree in IT. Passionate about the role Fintechs can play in society, he is a vocal advocate of Open Banking. He appeared on the Bank Innovation list of 44 Innovators to watch in Fintech. Originally from Algeria, he’s based in Berlin, Germany.
Grant De Leeuw
GM Europe and Global Sales Manager, Talking Tech (UK)
Grant is an experienced business development and general manager specialising in the telecommunications and technology managed services sectors.
He is currently the General Manager for TALKINGTECH's European operation, and manages the global sales team.
A proud Kiwi, Grant graduated from Massey University with a Bachelor of Business Studies and previously worked in telecommunications throughout New Zealand, Australia and the United Kingdom.
Dr Leila Fourie
With over 20 years of international experience, primarily in financial services, Leila has served on multiple boards and held senior roles in banking, capital markets and payments.
She was appointed as CEO of Australian Payments Network in 2016 and also serves as the NSW Vice President of the Economic Society of Australia.
Prior to this, she served on the board of the Johannesburg Stock Exchange as Executive Director. Leila also served as Card Division Managing Director for one of South Africa’s largest banks, Standard Bank.
During this time, she served as Chairman on the board of Diners Club and Board Member on Discover’s Chicago-based Diners Club International Advisory board. Leila started in Standard Bank’s investment bank as Global Director Credit analytics, capital and portfolio management for SA, UK, Hong Kong, Russia, Brazil and Argentina.
Leila has a PhD in Economic and Financial Sciences and won the Founders’ award in 2012 for best Masters Economics thesis in the country by Economic Society South Africa. She has published several articles in academic journals.
Executive Manager, Engagement, New Payments Platform Australia Ltd
Katrina is responsible for market engagement for NPP Australia, working with financial institutions, prospective Overlay Service providers and other interested parties to grow volumes on the platform.
Prior to joining NPP Australia, Katrina worked for American Express in Sydney, Singapore and London with responsibility for growing third party issuing and acquiring volumes in multiple markets across South East Asia.
She has also worked for National Australia Bank, managing their Self Service Channel, as well as with Booz Allen & Hamilton as a management consultant in their Financial Services Practice.
Head of Payments GSC APAC, Finastra
David leads payments for Finastra in the Asia Pacific region and has worked in senior roles strategically advising banks including BOC, Citibank, HSBC, Barclays and many banks in this region (ANZ, Westpac, NAB, OCBC). He is part of Finastra’s APAC Global Supply Chain team.
He works regularly with banks, partners and industry players like central banks. David has over 25 year’ experience in the payments industry. He spent 11 years at Colonial State Bank in Australia including as Head of Trade Operations, and over 15 years in the vendor domain, from Fundtech to D+H and now Finastra.
David speaks and participates on panels at industry events and was on the Australian SWIFT User group for 10 years and the RTGS industry group. He has a Bachelor of Science Degree (majoring in Computer Science and Mathematical Statistics) from the University of Queensland in Australia.
Managing Director, Australasia, Giesecke and Devrient Mobile Security
Jakie has been at the helm of G+D Mobile Security Australia since January 2017 and as Managing Director provides dynamic and passionate leadership to her team and the Australasia market as they help shape one of the most important trends of the future; Security. G+D is a technology leader managing and securing billions of digital identities in a connected world.
Over the last 20 years Jakie has held various regional and executive management roles for international companies in the technology sector across Europe, Asia and Australia. Prior to joining G+D, Jakie was Chief Operating Officer to Melbourne’s prominent business entrepreneur Larry Kestelman and his diverse group of companies. As COO she had responsibility for supporting the group’s growth strategy and overseeing the shared services of marketing, legal and finance. Prior to that, she spent eleven years based in Sydney leading and growing Oberthur Technology’s Australian business.
Jakie brings to G+D a strong focus on Customer, Innovation and Operational Excellence underpinned by a vision to grow and evolve with the digital age.
Co-founder of Digital Payments Asia-Pacific, & Director of PT Pembayaran Digital Indonesia
Paul is one of the founders of Singapore-based Digital Payments Asia-Pacific, and Managing Director of its offshoot – Pembayaran Digital Indonesia. Both companies deliver knowledge-based services to payment ecosystem stakeholders to aid in the transformation to digital payments.
Prior to this, Paul established independent consulting and services company Cotignac Consultancy Services Limited. He has over 25 years’ experience in consumer and retail payments, focusing on emerging payment technologies such as EMV chip, contactless chip, mobile payments and secure payments over the internet.
Paul was based in Kuala Lumpur, Malaysia, for three years to August 2017, working on behalf of the Association of Banks in Malaysia, to manage the market level migration from signature to PIN at POS. His payments career started in the early 1990s with a decade at Visa International in both Asia Pacific and Europe.
Now based in Jakarta, Indonesia, Paul is focused on applying his experience and knowledge to add value and assist the rapid and exciting transformation to digital payments currently underway in South East Asian markets.
Research Director Australia & NZ, RFI Group
As the Research Director - Australia and New Zealand, for global FS intelligence specialist RFi Group since 2012, Kate uses her quantitative and qualitative research skills to support the group’s research programmes across a range of topics and regions.
She currently heads up the research team and works closely with clients to answer key business questions across a wide range of topics and areas. Kate also presents to stakeholders across Australia and New Zealand on topics including consumer payments, digital banking, mortgages deposits and SME banking.
Kate previously performed the role of Global Insights Manager, which involved combining insights across markets, identifying global trends and supporting the business strategies for a number of key global clients based in RFi Group’s London office for two years.
She has a Bachelor of International and Global Studies from the University of Sydney.
Head of Oceania, SWIFT Asia Pacific
Bill joined SWIFT’s commercial team in Sydney in 2004. During his time at SWIFT, he has developed a deep understanding of the payments and securities markets in Australia and New Zealand, and has held key roles in delivering SWIFT-based payment systems in both countries as well as supporting the evolution of automated clearing and settlement capabilities at ASX-Austraclear, ASX-CHESS and NZClear.
In 2011, Bill started managing the relationship with the region’s key clients before being promoted in 2013 to Head of Oceania, responsible for all of SWIFT’s commercial activities in the region. Bill led SWIFT’s successful bid to provide the basic Iinfrastructure services for the New Payments Platform (NPP) in Australia, which went live in November 2017.
Prior to SWIFT, Bill worked in various industries including telecommunications, transport and finance as well as the leading a team at IBM responsible for the results systems for the Sydney 2000 Olympic Games. He has experience in diverse markets including relocation assignments in Spain, USA and Vietnam.
Dr Oliver Hartwich
Executive Director, The New Zealand Initiative
Before joining The New Zealand Initiative, Dr Hartwich was a Research Fellow at the Centre for Independent Studies in Sydney, the Chief Economist at Policy Exchange in London, and an advisor in the UK House of Lords.
As a columnist for the Australian magazine Business Spectator from 2010 to 2016, he covered the European debt crisis in over 300 columns. He is the author of Why Europe Failed?, described by former Australian Prime Minister John Howard as a “compelling essay” and “a sobering analysis of an ageing Europe, overburdened by the size of its welfare state”. Dr Hartwich’s articles have been published by major newspapers in Germany, Britain, Switzerland, Australia and New Zealand.
He holds a Master’s degree in Economics and Business Administration and a PhD in Law from Bochum University in Germany.
Head of Innovation, Auckland Council
Matt has a doctorate and over 15 years’ experience integrating sustainability and innovation into projects and programmes in the built environment through systems approaches.
Most recently Matt was the Head of Innovation at a leading global engineering and programme management consultancy delivering new technology and thinking into major infrastructure programmes, most specifically in the UK. He has brought the experience and skill set to Auckland Council to integrate technology through innovation at a systems level to deliver better outcomes for the city, its businesses and its residents. This includes concepts like the smart city, big data and the circular economy.
Director of Product, Cloud Integration, Smartpay
Milos is the Director of Product for Cloud Integration at Smartpay, a dual-listed (NZX/ASX) fintech payments company currently supplying over 35,000 EFTPOS terminals to more than 20,000 merchants across Australia and New Zealand.
He sets the vision and strategic roadmap for Smartpay’s cloud solutions, fostering collaboration between the Sales, Marketing and Engineering teams within the company, and work closely with customers and partners to ensure Smartpay's products and solutions solve the right problems and bring maximum value to the customer.
Coming from a strong software engineering background, Milos has brought to Smartpay his experience in banking and retail/hospitality Point of Sale solutions (and a few years in healthcare on the side), where he has held various roles of technical and product leadership, in New Zealand and overseas.
Chief Product and Marketing Officer, Paymark
Maxine joined Paymark in 2017 as Chief Product and Marketing Officer. Prior to joining Paymark, Maxine was the Director of Wholesale, Corporate and Government for Vocus Communications NZ.
She has held a number of CEO roles including CEO of Ultrafast Fibre, the company responsible for owning and operating the fibre optic networks in the central North Island, as part of the Government Ultrafast Broadband initiative.
After working in the telco and fibre industry for over 15 years, Maxine brings a wealth of senior leadership experience in wholesale and B2B markets. With a background in marketing, her experience spans from developing high level strategy, to hands on business implementation in both local startups and large global organisations.
Founder & CEO, Temver
Rick is a freelance fintech growth advisor and innovation consultant to the financial services industry. He has spent the last 10 years in London working for payment startups including WEX (a VCN provider) and Modulr (an open banking platform).
In addition, Rick co-led the Visa Innovation London where his focus was developing pilots for next-generation payment experiences in partnership with fintech startups. Rick’s now developing the NZ fintech industry directly, via accelerators and in partnership with the likes of Kiwibank and ASB.
Partner, Buddle Findlay
Simon provides legal and regulatory advice to banks, fintechs, credit card companies, other financial sector organisations and government. He has over 25 years’ involvement in the payments sector.
Simon has been involved in most major payments initiatives in New Zealand including the introduction of real-time gross settlement, interchange litigation, acting for the government on its transactional banking, the establishment of Payments NZ and the introduction of the Settlement Before Interchange system. He also advises on prudential regulation, financial markets, treasury and capital issues, clearing and settlement systems, cryptocurrency, smart contracts, distributed ledger (blockchain) solutions as well as governance and strategic alliances in the finance sector.
Simon has written the chapters on payments law in New Zealand for Tyree's Banking Law in New Zealand and Lexis Nexis, Commercial Law in New Zealand as well as articles on Blockchain, cryptocurrency (particularly bitcoin) and legal issues with the Settlement Before Interchange system.
Chief Information Officer, Foodstuffs North Island
Peter joined Foodstuffs Auckland as Chief Information Officer in 2012 and was appointed Chief Information Officer at Foodstuffs North Island in 2013.
Prior to Foodstuffs, Peter worked internationally with Shell Oil before returning to New Zealand where he held senior roles at ASB Bank including Chief Manager Information Services, GM Online Banking and GM Technology Planning and Risk, before joining Sovereign as Chief Information Officer. Peter has a MBA from Otago University and holds degrees in Commerce and Science from the University of Auckland.
Executive Chairman, KlickEx
Robert is a technology entrepreneur focused on payments innovation and financial inclusion in the South Pacific. In 2006 he founded KlickEx, which went on to become the largest cross-border payments and real-time service based in the region. He formerly worked for HSBC in Global Banking and Markets, and was an energy trader with MRP.
Robert won the NZ Hi-Tech Young Achiever of the Year (2012, 2013); Best Payments Initiative and Best Community Banking Initiative at the UK's Financial World Innovation Awards (2011, 2013), and SWIFT Startup of the Year (2013). He studied Economics, Physics and Politics at the University of Otago, Finance at Stanford, and Cybersecurity at MIT. He was awarded a Local Hero Medal in the 2018 New Zealander of the Year awards.
Group General Manager, Centrality
Jerome was one of the founding members of Payment Express, turning it into one of the largest processors in AsiaPac, and transacting in excess of $40 billion per annum across 15,000 merchants. He has led a number of key innovations, including cashless vending, tokenisation, IP EFTPOS and direct to scheme / bank links.
Jerome is currently an exec of Centrality, which raised over $100M in six minutes under an ICO. He leads CentraPay, connecting consumers and retailers directly, leveraging digital assets and smart contracts on blockchain to provide next generation payment experiences.
Small Business Director, Xero
In her role, Nicole focuses on supporting New Zealand small businesses to grow through the use of cloud apps and access to the financial services they need to thrive. She has substantial experience in growth strategy, startup acceleration, business development and product development working across the software, telecommunications, finance and private equity industries.
Before starting with Xero, Nicole led Ventures, Digital and Product at Vodafone, including the creation of the Vodafone Xone, a startup accelerator. Nicole started her career in Silicon Valley working for Ernst & Young’s Venture Capital Advisory Group, before moving to Europe to work for 3i, Europe’s largest Private Equity firm.
Having worked across eight countries in four continents, Nicole subscribes to the value of diversity, the merit of alternative angles and global best practices. She holds an MBA from London Business School and Columbia University, and degrees in marketing and psychology from the University of Otago.
CEO, Datacom Group
Greg has been in the IT industry his entire career, joining multimedia company Megabyte Graphics out of university in 1990. Founded during the era when print and design went digital, the company later became Terabyte Interactive and moved into interactive CD-ROM development and was an early leader in New Zealand web development.
Greg joined Datacom in 1997 as General Manager – Internet Services. In 2000, took responsibility for the Auckland Software Development business and Wellington’s in 2001 as Director/CEO – Systems and Integration. He was CEO of the New Zealand business for nine years from 2007 to 2016, when his duties were extended to include Australia. His dynamic leadership, deep insight and customer obsession have been vital components to the continued success of the business across New Zealand and Australia.
In April 2018, as part of a planned succession, Greg was appointed by the Board as CEO for Datacom Group.
Greg has a Bachelor of Science majoring in computer science from the University of Canterbury.
Hon Kris Faafoi
Minister of Commerce and Consumer Affairs
Hon Kris Faafoi was elected as the Member of Parliament for Mana in November 2010, following more than a decade working as a journalist at both TVNZ and the BBC. He is now the Minister for Civil Defence and Commerce and Consumer Affairs, as well as the Associate Immigration Minister.
In the area of Civil Defence, Kris has a strong vision for ensuring that both government and communities are prepared to look after each other in the event of a local or national emergency. As the Minister of Commerce and Consumer Affairs, he’s committed to ensuring the wheels of commerce move smoothly and that New Zealand capitalises on every advantage it can to grow our economy, jobs wages and opportunities.
Deputy Governor & Head of Financial Stability, RBNZ
As Deputy Governor and Head of Financial Stability at RBNZ, Geoff is responsible for the departments formulating and implementing policies to promote a sound and efficient financial system.
Major functions include financial market operations, prudential supervision of banks and insurers, and macro-prudential policy.
Geoff joined the Reserve Bank as Deputy Governor and Head of Operations in May 2013. Prior to that he was the Government Statistician and Chief Executive of Statistics New Zealand. He previously worked in senior management roles in the Department of Labour and the New Zealand Treasury, and was a staff economist at the International Monetary Fund.
Global Head of Strategy and Delivery, MYPINPAD
Jon heads strategy and delivery for UK-based startup, MYPINPAD ltd, a global leader in secure software PIN entry and authentication technology solutions. With the recent release by PCI of the Software PIN Entry on COTS specification, demand for MYPINPAD's patented technology has been global and sees Jon working on projects across 3 continents.
Prior to working for MYPINPAD, Jon held senior management and technical roles in payments and fintech across New Zealand and Australia.
Dr Roy Davies
Director, Chief Research Officer & Co-founder, Imersia (NZ)
Dr Roy Davies is a pioneer in the Mixed Reality field, with a career spanning 25 years in both academia and industry. This began in the early days of Virtual Reality bringing together Computer Science and Cognitive Science around usability in brain injury rehabilitation and participatory design at the University of Lund in southern Sweden. From there, he established the Flexible Reality Centre which is still in operation today.
Moving to New Zealand, Dr Davies helped create an initiative by the government to foster industry and academic growth in 3D visualisation embodied in a company called Nextspace. However, these experiences did nothing to prepare him for the rigours of co-founding a technology startup – Imersia, but did furnish him with deep insight into new ‘Reality’ technologies that will be entering mainstream about now and a desire to create ‘Calm Technologies’.
General Manager Enterprise Solutions and NZ, MYOB
With more than 15 years’ experience in strategy, marketing, product management, business development and digital media, Carolyn joined MYOB in January 2017.
Prior to MYOB, Carolyn held executive roles at NZME as chief operating officer responsible for operations across the digital, radio and print and served as group strategy and operations director responsible for strategy, technology, product and development of new businesses during the transformation to NZME. In addition, Carolyn spent eight years at Telecom New Zealand (now Spark) in marketing, strategy and product roles.
Carolyn holds a Bachelor of Commerce Honours in Marketing from the University of Auckland.
CEO, FlexiGroup New Zealand
Chris is the Chief Executive Officer of FlexiGroup New Zealand, an innovative financial services company that has been delivering smart, customer-centric financial solutions to New Zealanders for more than 40 years.
With a diversified product offering including interest-free credit, credit cards, long-term finance, leasing, and vendor finance programs – FlexiGroup holds a 13,000 strong network of merchants, vendors and retail partners throughout New Zealand and delivers some of New Zealand’s most successful consumer finance products including Q Card, Q MasterCard, Flight Centre MasterCard and Farmers Finance Card.
Chris previously held the role of Chief Officer Brand, Innovation and Marketing at New Zealand’s largest life insurer, Sovereign, where he led one of the most significant brand re-launches for the organisation in 25 years along with establishing an online sales channel, customer engagement programmes, and data analytics functions.
Prior to Sovereign, Chris was at Loyalty New Zealand, in a range of roles leading marketing, customer engagement and finally as interim CEO. Earlier in his career Chris led the marketing for Positively Wellington Tourism and Tourism New Zealand.
Chris has held board roles with the New Zealand Marketing Association and the Financial Services Council of New Zealand.
Country Manager NZ & Pacific Islands, Mastercard
Ruth joined MasterCard UK in 2012 and has held various roles across the organisation.
Her roles at MasterCard has included driving digital product and sales in the UK and managing strategy and operations as the Chief of Staff for the President of International Markets.
Ruth's most recent role at MasterCard was as Director of Social Impact at the MasterCard Centre for Inclusive Growth, where she designed and directed the Centre’s global philanthropic programme work to support sustainable economic growth and financial inclusion.
This included programmes in Indonesia, Romania, Mexico, Egypt, Rwanda, Nigeria and the US. Prior to MasterCard Ruth worked in financial services consulting at Oliver Wyman, and helped to build an innovation & growth consultancy, recently acquired by Deloitte.
Ruth has an MA in International Relations from Kings College London, and a BA in Geography from Oxford University.
Enterprise Sales Manager, Payment Express
As Enterprise Sales Manager for Payment Express, Rose-Marie is a dynamic and focused professional who offers a fresh perspective for innovative, viable and valued payment solutions to current customers and new organisations.
She has previously worked in the industries of freight forwarding, shipping, legal and tax publication, and expense management. In payments, this cross-industry experience, and capability to coordinate internationally with financial, procurement, technical, operational and management teams provides remarkable insight. This allows for a deep understanding of her complex enterprise and governmental clients, their requirements, strategy and challenges.
A trusted partner with her open communication and dependability, Rose-Marie is suitably proud of the New Zealand origins behind Payment Express’ ever growing international achievements and her role in that success.
Banking Ombudsman, Banking Ombudsman Scheme
Nicola has been the Banking Ombudsman since August 2015 and has more than 20 years’ experience in dispute resolution, including four as Deputy Banking Ombudsman.
She has published and presented on dispute resolution in New Zealand and abroad, and is a member of the Australian and New Zealand Ombudsman Association (ANZOA).
Nicola has a law degree from Victoria University and a Masters of Public Health from Boston University. She was previously the Chief Legal Advisor at the Office of the Health and Disability Commissioner and has worked in private practice.
She has published and presented on dispute resolution in New Zealand and abroad.
Associate Professor, Massey University
As an Associate Professor, David teaches Banking and related material in the School of Economics and Finance at Massey University.
He has been at Massey since 1994 but for much of the 20 years prior to that he was working in banks, in a wide range of areas, including being involved in the launch of the first New Zealand bank credit card and some of the early days of EFTPOS. This has stimulated an ongoing interest in the payments roles of the banking sector and the interface between payments and new technologies, both in New Zealand and internationally.
David has a PhD in Banking and has developed an extensive reputation as a researcher and commentator on the banking sectors of New Zealand and other countries, and related issues. He lives on the Kapiti Coast.
Regional Director Aus & NZ, Gemalto Enterprise & Cybersecurity
With over 20 years of business experience in information security and data protection, Graeme has established himself as a leader in information security with specialties in encryption and key management
He connects partners and customers, helping to change the way businesses view and manage their most sensitive data.
Graeme joined SafeNet and later Gemalto Security in May 2012 as the company’s Australia, New Zealand and Pacific Islands Regional Director.
He has grown a number of security brands across the UK, EMEA and APAC with a consistent approach and is often called on for advice and guidance by many corporates.
Throughout his career Graeme has been involved in the security of payment and confidential data, starting back in 1995 providing solutions for the UK’s BACS system and was responsible for cryptographic solutions to many of the worlds global banks and MNO’s.
In October 2015, Graeme moved to Sydney to lead the growth plans for the region with a five-year plan to be the leader locally in data protection, encryption and key management.
CEO, Missing Link Consultants
Kaila spearheaded the hugely successful SingularityU New Zealand and Australia Summits, introducing more than 2,500 people to exponential technologies and their impact on humanity.
She is also a co-founder and chair of the non-profit Ministry of Awesome, the starting point to make things happen in Christchurch; the Curator and Licensee for TEDxChristchurch in New Zealand and TEDxScottBase in Antarctica; Chairman of the Board of the New York-based Natural Gourmet Institute for Health and Culinary Arts; Deputy Chair of CORE Education Ltd; and a Director of ChristchurchNZ, the Christchurch agency responsible for tourism, major events and economic development.
Kaila is a certified ExO consultant, a Climate Project Ambassador who trained with Al Gore, and a Project Management Professional. She is a renowned national and international public speaker, sought after by corporates, government agencies, industry groups, and more.
A native New Yorker, Kaila speaks English, Spanish, French and Italian, holds a degree in Hotel and Restaurant Administration from Cornell University and has been a serial entrepreneur since the age of 22. Her purpose in life is to be an uplifting presence.
Head of Banking and Finance, Datacom
David heads up a matrixed team at Datacom who take a vertical approach to the banking and finance sector. Having spent his first four years at Datacom overseeing their relationship with MBIE, David has more recently returned to his roots and has spent the last year setting up the vertical and helping the company adopt a “How does it feel for them” mentality about the sector.
David has over 30 years IT Industry experience primarily in the finance sector with the last two decades specialising in outsourcing. He is experienced in managing large and complex IT departments including Data Centre, Service Delivery, and Account Management.
Having worked in multiple IT organisations over the last two decades, including IBM and Gen-i, David traces his banking roots back to 22 years’ service at Westpac. Starting on the teller line at the Bank of New South Wales in Paraparaumu, he moved into head office to join the fledgling IT team and has been bridging the gap between business strategy and technical capability ever since.
Chief Executive, Payments NZ
Steve joined the team at Payments NZ in January 2014 to continue the evolution of cohesive and sophisticated payment system improvements through collaboration, partnerships and ensuring a level playing field in a fast moving industry.
Fintech Innovation Challenge Q&A panel
Dana has been an angel investor for the past 10 years, in Switzerland and New Zealand. Leveraging expertise and networks acquired through her technology focused corporate career, she now contributes her insights in governance roles with startups and strategic mentoring.
Managing Partner, Matū
Greg is the Managing Partner of Matū, an early stage venture fund and have been investing in startup and early stage companies for more than 15 years.
Chief Information Officer, Paymark
In 2017 Conrad stepped into the Chief Information Officer role at Paymark after holding a number of senior positions. Conrad has over 17 years’ experience in the technology industry, working in the banking, security, accounting and telco sectors.
Conrad is passionate about enabling future payments experiences in New Zealand. Conrad is currently involved with the Payment NZ IAG group and the NZ Digital Identity forum.
Payments & fraud management specialist, Legacy Consulting
Andrew is a payments and fraud management specialist with over 30 years’ hands-on management, strategic consultancy and systems development experience built throughout New Zealand, Australia, Asia and the Middle East.
Hailing from a technical background, Andrew brings a wealth of knowledge of payments processing and technologies, with particular specialties in card processing technologies and fraud risk management. He applies his knowledge to deliver business focused solutions in strategy development, product delivery, service management, fraud and risk mitigation and problem resolution.
GM Strategy and Corporate Affairs, Payments NZ
Jane joined Payments NZ in 2012 and is on the company’s executive leadership team. She is responsible for setting and driving both company and industry payments system strategy.
Jane is also responsible for leading the Corporate Affairs business unit covering corporate communications, public and regulatory affairs, membership, industry engagement and business intelligence. This work includes leading the long-term payments system strategy initiative Payments Direction, strategic industry forums and industry networking events.
Master of ceremonies
Nadine Higgins (nee Chalmers-Ross) is a leading Kiwi business journalist, newsreader, presenter and MC. She also writes a regular weekly column for the Sunday Star Times. Her background in broadcasting and business journalism means she can quickly get to grips with complex topics, moderate multi-person panels and think on her feet.
Previously Nadine spent eight years at TVNZ hosting a variety of shows including Business, Breakfast and Seven Sharp shows and as a newsreader for One News. Nadine has been an in-demand MC for several years, particularly for conferences that require a sharp and enquiring mind to tackle complex issues or a skilled interviewer for a panel discussion or moderated talks.