We covered all the hot topics in payments and financial services at The Point 2018 with a line-up of more than 40 speakers, including 20 international.
The Point 2018 programme overviewDownload pdf
Tuesday 26 June 2018
Shaping a connected future that counts in our industry
Address from our Principal Sponsor Datacom
How fintechs are open-sourcing financial services
Apps, analytics, artificial intelligence (AI), application program interfaces (APIs) are combining with cloud, mobile, blockchain and machine learning to create a whole new world of value exchange. Chris will provide a deep dive insight into how the future financial world will look, including how fintech startups are building an Internet of Value and an Internet of Trust to support the Internet of Things. He will talk about what incumbent institutions are doing to respond. Or more fundamentally, ask if they are even capable of responding to changes to this new landscape of finance and value exchange over the next decade?
Debating the future of the local payments ecosystem
C-suite executives will debate what counts when it comes to shaping the future of New Zealand’s local payments ecosystem. How much is New Zealand influenced by global trends? How can we leverage our industry’s strong focus on collaboration in terms of innovation and growth? And as the industry moves forward at an unprecedented rate, how can players determine what’s right for Kiwis?
SESSION SPONSOR INTRODUCTION
Introduction from Gold Session Sponsor Buddle Findlay
In search of gold: Exploring central bank digital currencies
Central banks are considering whether they can harness new crypto- and blockchain technologies. Geoff will assess whether issuing a central bank digital currency to the public, alongside cash, could improve payments efficiency and currency distribution. He will also touch on the Reserve Bank’s regulatory view of privately-issued crypto-currencies.
Government view of the future of payments
Minister Faafoi will give an overview of the government's priorities in the commerce and consumer affairs portfolio, including expectations for our current payments system, the work being done around the API framework and open banking in general, challenges and opportunities for improvement, and future expectations for the industry.
Digital transformation – wider implications for the payments industry
Digital transformation is shaking up industries across the globe as businesses and communities interact, engage and pay for services in new and innovative ways. We understand that people want a direct relationship with banks, so Greg will cover how Datacom went about developing Real Time Debit as a new payment instrument, and how this will work within the new Open Banking API. Following this, Greg will unpack the areas of digital identity and the cloud, outline the latest best practice, and show why the move towards cloud based technology is of real importance to the future of payments.
Breakout stream 1
1.10pm - 3.10pm
Artificial intelligence, blockchain aggregation platforms, open APIs and developer ecosystems. This stream will comprise of 4 speakers and will be facilitated by our conference MC Nadine Higgins.
Augmented Reality or Augmented People - it’s time to choose
We are rapidly approaching a new ‘industrial revolution’ with the emergence of many new technologies that will have profound effects on every aspect of our ways of life. Two of these are Augmented Reality and Artificial Intelligence. The question is - will technology make humanity obsolete, or can it be harnessed to enhance humanity in positive and beneficial ways? And what will this mean for how we transact our daily lives?
Building a peer-to-peer blockchain marketplace - the new future
Centrality is one of the leading blockchain venture studios in the world. Their work focuses on helping the world transition to a blockchain-enabled future. Jerome will discuss the evolution of blockchain and how, by putting consumers back in control of their own data and allowing smaller companies to work together to gain scale, it can enable a more equitable and fair world for all.
The state of open banking - what everyone ought to know
The Open Bank Project, led by Tesobe in Germany, is the leading Open Source API and App store for banks and fintech developer communities. Ismail Chaib will share insights into how mastering APIs in banking is critical to developing competitive advantage and how banks worldwide are prioritising API initiatives. Ismail will uncover the drivers behind the industry’s current API practices, with examples from around the world. Delegates will leave the session with a clear definition of Open Banking APIs and several new ideas to pursue their own open banking journey.
Shaping a connected city that works for the people
Auckland Council sees a smart city as one that intelligently uses data to inform decision making and interventions to deliver the best outcomes for the city, its residents and its businesses. Capturing data and delivering on outcomes provides the opportunity for new business models and payments based on performance. In this new way of delivering services to the city the blockchain and other technologies become necessary requirements to manage transactions and payments. Matt will introduce the smart city programme that the Auckland Council family have developed and highlights some of the areas where new forms of payment could be required to deliver on the promises of the smart city.
Breakout stream 2
1.10pm - 3.10pm
Saving money by going cashless, removing friction with push payments, aggregating insights for business, and the future of point of sale. This stream will comprise of 3 speakers and a panel. The stream will be facilitated by Jane-Renee Retimana, GM Strategy and Corporate Affairs, Payments NZ.
The cashless society - are you connected?
MYOB is the leading provider of business management solutions in Australia and New Zealand, offering a range of products from simple bank feeds service to cloud accounting suites and enterprise software. They believe that as technology evolves, and the world continues to change at an even faster pace, things that were once commonplace – such as physical cash – are becoming redundant. Within the decade it’ll be as rare to pay with cash as it is to pay with a cheque today. Carolyn will explore how the payments industry can be at the forefront of this transformation – creating better experiences between businesses and their customers – and saving money. She will talk about why MYOB has bet big on payments, recently acquiring payment provider Paycorp, and how it is helping New Zealand firms to go cashless and create a more connected economy.
Removing friction with push payments
TALKINGTECH is a Kiwi company offering flexible, self-service digital communications and payments solutions to some of the world's largest financial services, telecoms, government and utility organisations. Hear how TALKINGTECH has worked with Telefonica UK to successfully implemented a Pay by SMS bill payment solutions as an alternative to direct debit, which has successfully reduced collections costs and the number of customers entering collections each month.
Blockchain's South Pacific launch pad for cross-border payments
IBM and KlickEx have launched a new blockchain solution for cross-border payments that reduces the settlement time and lowers the costs for businesses and consumers. KlickEx, a company specialising in currency trading across the South Pacific, pioneered the use of mobile apps and other emerging technologies to provide convenient and accessible solutions to help Pacific communities with their banking transactions. In this session Robert will share how blockchain is enabling a new era of real-time payments and FX to transform payments, and why the South Pacific was the perfect choice for IBM to launch the solution.
Future of the checkout experience
We are at an exciting point globally in the evolution of the checkout experience. Point of Sale payment innovations like Pay Plus, self-checkout, click n’ collect and PIN on glass are rapidly transforming the customer experience. But do all these innovations point to a core problem we’re trying to solve? How can we be inclusive of other service industries such as hospitality? And will the benefit of customers having more choice than ever outweigh any potential risks?
Economics of the customer experience
Sponsored by Visa
Visa’s Principal Asia Pacific Economist Glenn Maguire will provide a fresh perspective on both the global and Asia Pacific economic outlook in a time of fiscal recovery and intense human connectivity. He will show how economic confidence, when coupled with a rise in connectivity, can equate to greater prosperity for nations, such as New Zealand, which are powered by SMEs.
FINTECH INNOVATION CHALLENGE
Sponsored by Paymark
Maxine will kick off this session sharing how Paymark are supporting payments innovation in New Zealand. Our 5 challenge finalists - Aider, Banqer, Bosspac, MoneyCompare, and Sharesies - will then pitch their innovation to the delegation in a round of quick-fire presentations followed by a Q&A with our panel of experts. The delegation will vote for their favourite innovation who will be the grand prize winner of our 2018 Fintech Innovation Challenge.
DAY ONE WRAP UP
Sponsored by ACI Worldwide
PLENARY BREAKFAST SESSION
Introduction from Gold Session Sponsor Global Payments
Looking at Australia's New Payments Platform and Payments Network
Presentations from Dr Leila Fourie from Australian Payments Network and Katrina Stuart from the New Payments Platform Australia, will be followed by a Fireside Chat Q&A with our MC Nadine Higgins.
The intersection between innovation and security
Australian Payments Network is the self-regulatory body for Australia's payments industry and has over 100 members, including leading financial institutions, major retailers, payments system operators and other service providers. The expansion of the digital economy in Australia is exponential, but as the online world of payments is growing, so too is the risk of fraud. CEO Dr Leila Fourie will discuss the intersection between innovation and security and the fine balance between risk and reward. She will elaborate on fraud trends and present the industry response to this.
Revolutionising Australian payments – the arrival of the New Payments Platform
Launched to the Australian public earlier this year, Australia’s New Payments Platform (NPP) is the world’s latest real-time payment system. With real-time clearing and settlement, along with the adoption of the ISO20022 messaging standard, the NPP is world class payments infrastructure enabling fast, versatile, data-rich payments which will meet the evolving needs of a 24/7 digital economy and provides a platform for future innovation. Katrina will give an overview of the NPP, its potential to revolutionise the way Australians make payments and drive innovation and what the future holds for the NPP.
Culture and digital transformation: New business models, new revenue streams
What does it mean to be living in ‘digital culture’ and how does it relate to payments? In this presentation, Carolyn will explore the digital forces that are shaping culture, outline the benefits, challenges and risks associated with digital technology, and discuss what is required to thrive in this ‘always-on’ digital world. The presentation will draw on case studies from leading banks around the world that are adopting a new organisational mentality and new technological approaches to transform their organisation – responding to the need for real-time immediacy and highly personalised services that are part of the new digital culture.
Disruption and collaboration in cross-border payments
Sponsored by SWIFT
In an increasingly digitised world, a growing ecosystem of nimble start-ups and fintech companies are taking advantage of new technologies, lesser legacy and regulatory burden to meet higher customer expectations. Some would say that banks have been slow to react, however the recent launch of the New Payments Platform in Australia and SWIFT’s global payments innovation (gpi) initiative are two examples of how these dynamics have driven an unprecedented level of industry collaboration. With multiple markets implementing real-time payments systems whilst improving the cross-border payments experience for their customers, do we now have an opportunity to provide near real-time cross-border payments to our customers in the very near future?
Canada’s digital ID framework
The DIACC is a non-profit coalition of public and private sector leaders committed to developing a Canadian digital ID and authentication framework to enable Canada's full and secure participation in the global digital economy. Digital Identity is the key to unlocking economic and societal opportunities for all Canadians. This session will share Canada’s public and privacy sector collaborative strategy to move GDP through secure, convenient, and privacy-respecting Digital Identity innovation.
The unexpected consequences of open banking
Sponsored by ASB
The UK has become a laboratory for open banking because of the early confluence of the European Commission’s Second Payment Services Directive (PSD2), the UK Treasury’s open data initiative (ODI) and the UK Competition and Market Authority (CMA) “remedies” for competition in financial services. We are exploring and developing bank strategies in response to open banking and understand the key digital enablers for successful execution. We are also learning how it may already have gone horribly wrong with unexpected consequences of some magnitude.
Breakout stream 3
12.40pm - 2.10pm
Immediate payments, cyber security, data privacy, customer protections, and richer payments data. This stream will comprise of 2 speakers and a panel. This stream will be facilitated by Steve Wiggins, Chief Executive, Payments NZ.
The payments industry is changing – are you ready?
Finastra is a global leader in delivering innovative digital payments platforms, open APIs and real-time payments solutions. David draws from Finastra’s experience to provide strategic insights on key global digital payment trends in real-time payments, data rich digital payments, and open APIs. He will present what these strategic insights mean for the future of the New Zealand's payments ecosystem. David will also challenge the banks' thinking about the upcoming wave of changes, and how soon they need to adapt.
The instant payment revolution in Asia and what it means for corporates in New Zealand
Citigroup provides consumers, corporations, governments and institutions with a broad range of financial services and products that enable growth and economic progress.
Asia is the world’s largest eCommerce region with both digital natives and traditional corporates focused on growing online sales and creating a better user experience for their customers. Scott will discuss how technology and regulatory forces are enabling societies to leapfrog technology and buy more and more goods and services online, resulting in a payment landscape that is rapidly evolving to support mega-volumes of digital micro-payments processed around the clock. Historical clearing, bank systems and infrastructure are needing to adapt to 24x7x365 instant payments with real-time information. Scott will also cover how governments and banks in Asia are responding to help corporates increase online sales, support ecosystem partners more and provide better services to customers and suppliers.
Data privacy and customer protections
In an era where unfathomable amounts of data are collected, stored, analysed, created and monetised – the storing of privileged documents and customer data in digital environments and systems is a major concern for businesses and consumers. Is it possible to protect privacy, while also enhancing customer experience and innovating? Are customers getting a fair return for sharing their information? And is more regulation the answer to providing a framework for us to operate in today’s digital world?
Breakout stream 4
12.40pm - 2.10pm
The Euro crisis, Asia’s digital payments, global state of payments, and global remittance platforms. The stream will comprise of 3 speakers and will be facilitated by our conference MC Nadine Higgins.
Bigger than the GFC - Target 2 and the Euro crisis
With globally connected financial markets we are always at risk of offshore events. There is a looming financial crisis happening and it seems to be too complicated to cause the real fear that it deserves - Europe’s Target 2. Many finance experts, bankers and journalists have not even heard of it in this part of the world, but it poses a greater risk to the NZ economy than falling agricultural prices or the GFC. Dr Hartwich will share what is going on, why and just how big a problem we need to confront.
The transformation to digital payments in Asia
Pembayaran Digital (Digital Payments Asia Pacific) is an independent payments strategy, consulting, education and research company with years of hands-on experience with transformational payment programmes in Asia Pacific. A fundamental paradigm shift is occurring in payments in emerging Asian markets, and it is progressing at a rapid rate. The result is the displacement of cash by digital payments, and an opportunity for the unbanked to participate in a digital economy. Paul will explain the drivers of digitisation in payments across Asia, why the market dynamics and demographics have created the ideal environment for this change now, and who are the key players leading the transformation. Paul will share his experiences working in two Asian markets and use real examples to illustrate the forces at play.
How does the payments landscape in New Zealand compare globally?
RFi Group is a global intelligence and digital media provider specialising in data and information gathering, customer based insight generation and business decision support for the world's leading financial service providers. Globally, RFi have seen significant shifts in payment usage and preference in recent years with the rise of contactless cards and mobile payments and the decline of cash. The recent emergence of Buy Now Pay Later services has impacted on how consumers make payments online. Kate will talk about how consumers are paying in New Zealand compared to other markets and identify key payment trends globally and in New Zealand. She will also explore the primary barriers to and drivers of mobile wallet adoption as well as what impact we can expect from the rise of Buy Now Pay Later services in New Zealand.
The world is better than you think
Sponsored by TSB Bank
New stories can help us imagine many futures, and direct our imaginations towards the futures we want. This story is about people who are making the world a better place. It's about opportunities and solutions, rather than problems and threats. It's a story that's informed by intelligent, evidence based optimism.
Audiences will walk away from this presentation with insights into the technologies that are creating a new narrative for mankind, and the science behind them. They'll learn how our cognitive biases distort our view of the world, making us feel unnecessarily pessimistic, and preventing us from achieving our true potential.
Participants will gain a renewed sense of hope, purpose, and commitment to problem solving, innovation and organisational change.
Future Crunch creates dynamic and entertaining presentations on a diverse range of topics from politics, biology, mathematics and economics to design, poetry, art and music designed to empower people to contribute to our future.
Riding the exponential wave of change
What do nanotechnology, bioinformatics, artificial intelligence, and robotics have in common, and, more importantly, what do they have to do with you? Join Kaila for a startling look at the dramatic implications of exponential technologies, and some insight into how we might better prepare ourselves to adapt and thrive in a dynamically changing world.
Open Bank Project Workshop with Ismail Chaib
This special two-hour interactive workshop designed for API practitioners will run at the same time as the plenary breakfast sessions on day two of the conference. A full conference pass gives you access to this workshop or tickets can be purchased separately for $75 +GST.
If you have a full conference pass, we will email you closer to the conference event date to ask if you will be attending the workshop.
Ismail Chaib, COO of TESOBE, the Berlin-based company which leads the Open Bank Project, will use the experiences and technical framework of the Open Bank Project to explore open banking APIs.
He will discuss what makes a good open platform architecture, which APIs to open, how to design and build RESTful APIs that developers like to use, and how to attract the best and brightest to your platform. Using real world case studies, Ismail will share insights into defining, designing and implementing successful API programmes.
The workshop will end with an extended Q&A session where you will get the chance to directly interact with Ismail. Technical and business questions are welcome.
The Open Bank Project enables banks to offer an ecosystem of third-party apps and services to their customers through open source API technology and a community of over 8,000 fintech developers.
With over five years’ experience in open banking, Ismail brings a wealth of knowledge on what makes a successful banking API. He will also be speaking at the conference on day one in the future connections breakout stream, where he will share his vision of an open banking future and talk about what that could look like in a New Zealand context.