Programme

Re-imagining the future of payments

Tuesday 22 September, 3.00pm - 4.30pm

This first session of our special online series will be opened and facilitated by our Chief Executive Steve Wiggins. Steve will open the series by sharing his thoughts on the impact of COVID-19 on New Zealand’s payments industry. This will include highlights from the customer insights research we’ve recently commissioned, plus emerging and future trends from our Payments Direction strategic work.

Our guest speakers Brett King, Futurist, Author and Founder of Moven from the USA and Shaun Drylie, Group Chief Executive of SBS Bank, will then offer a deep dive into the challenges and opportunities facing both the New Zealand and global payments community. They will discuss how COVID-19 has and will continue to change the way we pay and get paid, share how industry players can adapt and evolve, and how and where fintechs fit into the picture.

Programme outline

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The challenge of data sharing in the new normal

Tuesday 29 September, 9.00am - 10.00am 

The ability to share data more easily can provide new ways of solving problems, give businesses and consumers more choice, and be used for a greater purpose. But with this growing, more seamless and open approach to data sharing also comes greater responsibility and the need to build more trust.

Our first speaker in session two will be Miles Cheetham, who is a key figure in the UK’s open banking journey. Miles will discuss how the open banking ecosystem in the UK is evolving, and how it’s been a driver for innovation and improving customer experiences. He’ll also provide insight into how data is being used and the opportunities moving forward, including use cases from the Open Up 2020 challenge, a national campaign to raise awareness of open banking solutions for UK consumers.

Glen Hildreth from the Ministry of Business, Innovation and Employment (MBIE) will then talk about their discussion document on New Zealand’s having a customer data right (CDR). The document is currently open for feedback with submissions closing on 5 October.

Session programme outline

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Emerging technology and business models in a COVID world

Tuesday 6 October, 9.00am - 10.00am 

The world of payments was undergoing steady technological transformation even before COVID-19, but some of these changes have now accelerated. Many organisations are having to adapt or change their business models again to fit the times. This new environment has the potential to open even more innovation opportunities, especially for next-generation financial services. As Kiwis leave behind older or more traditional ways of doing things, they will be looking to emerging technologies and new business models, all of which have payments at the core of it.

In session three, we’ll look at the ways COVID-19 is driving and accelerating business transformation. Tom Goodwin, international keynote speaker and commentator on the future of business, will be joining us from the US as our first speaker. Tom will talk about the emerging technologies and new business models the payments industry should be aware of, and will discuss different ways to approach innovation.  

Dave Corbett, CEO of P^werFinance, will then join us to discuss their new B2B2C fintech platform which allows anyone to innovate in finance. The platform enables New Zealand businesses to grow their finance offerings by integrating it into their existing customer experience journeys to improve the overall experience.

Session programme outline

_{Programme may be subject to change.}