Programme details

We look forward to hearing more about Hon Dr Clark’s vision for the Digital Strategy for Aotearoa and what the digital payments ecosystem can contribute to achieving that aspiration. The Minister will also share any updates on policy and legislative areas in his portfolios that will have an impact on the payments industry, such as the Consumer Data Right, the Retail Payments Systems Act and the Digital Identity Trust Services Framework Act.

The new customer: What will the customer of 2030 look like, think like and behave like? And can we predict their needs before even they know what they want? The ‘future of customer’ is a story of data, real-time information and radical experience transformation. Generation Alpha the “children of the millennials” are already guiding many of the purchasing decisions within their families. They are expected to be the longest-living and the wealthiest generation to have ever lived. This will be the most diverse, demanding and tech saturated generation we’ve ever seen, and we need to understand who they are and what’s important to them right now.

A new world is emerging of distributed trust – we might have lost faith in institutions and leaders, but what’s mine is yours and millions of people are renting their homes to total strangers, exchange digital currencies, or find themselves trusting a bot. If we are to benefit from this radical shift, we must understand the mechanics of how trust is built, managed, lost, and repaired in the digital age. Technology-based peer communities are transforming the traditional landscape of business, consumerism, and the way we live.

This keynote will be live streamed from the UK

The Retail Payment System Act will have been in force for six months in November. Dr John Small will share how the Commerce Commission is approaching its new role, the Commission’s current priorities and some initial observations on the retail payment system.

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In this entertaining and thought-provoking presentation featuring the iconic Dave Birch and Brett King, we take a journey through more than a century of science-fiction and fiction imagining the future of payments, credits, electronic money and identity. From Star Wars to Star Trek, human colonisation of Mars and beyond, how will our money, our values and our exchange mechanisms evolve as humanity takes our next steps. This is one not to be missed.

Today, payments are more complex than ever before. From high-value payments (HVPs) to low-value payments (LVPs), there is a need for greater efficiency and transparency across the entire payments ecosystem. In this fireside chat, Suresh Rajalingam from SWIFT and Susan Yang from the Commonwealth Bank of Australia will explore how the industry can move to instant, frictionless payments. They will also discuss how ISO 20022 can provide richer data for payments, and how domestic market infrastructures like NPP can connect seamlessly into the SWIFT platform.

They will explore how innovative technologies such as APIs, Cloud and AI can help create a more connected and efficient payments experience for all, and will also discuss the launch of PayTo services in Australia, which is a major step towards achieving frictionless payments. This is an exciting time for the payments industry, and this chat will provide insights into how we can make the most of new technologies to create a better experience for everyone involved.

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This panel will explore the evolution of Asia-Pacific payments, with a particular focus on next generation developments, and how these are being developed and used.

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Each industrial revolution has been unpinned by technology infrastructure invention and innovation. In the digital era we are now experiencing all too fast in financial services, what does this mean for payment infrastructure?

Open banking has revolutionised payments in New Zealand over the last few years and been a catalyst in empowering local debit solutions. Now we need to look to the future. How can we leverage the home-grown connections we have and move forward with Aotearoa’s digital transformation?

This session will start with a few words from Will Miao followed by a keynote presentation from Nicolas Kozakiewicz who will join us virtually.

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This panel will explore and discuss a variety of innovations and enabling technologies that are shaping the future of payments in Aotearoa. They will be talking about opportunities they see for innovation across the payments value chain.

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The world has seen dramatic change over the past two years: supply chain disruptions, high inflation, the growth of work from home and fluctuating demand for travel have led to an unprecedented shift in consumer behaviour, not just in New Zealand but everywhere around the world. These changes have required constant innovation from organisations looking to stay ahead of the pack and will continue to do so.

How has spending in CBDs vs. non-CBD areas shifted after the work from home revolution? How are consumers spending on travel now that our borders have reopened? Where is e-commerce heading? And what’s next as exchange rates move, pent-up demand releases and financial conditions around the world tighten?

In this talk, David explores these questions and more, looking how big pictures changes have affected consumer spending in New Zealand compared to other nations, and what lessons the payments sector can learn from the global experience since 2020.