Payments NZ Consumer Research 2022
View the results of our research to understand how Kiwi consumers like to pay – today and into the future. This research has been done as part of our Payments Direction strategic programme, which focuses on the evolving future of payments.
Download pdf 356.8 KBPayments Direction: 2022 Environmental Scan Report
Our latest environmental scan introduces six new themes examining the global trends and influences that are likely to impact Aotearoa New Zealand’s payments ecosystem over the next decade.
Download pdf 1.7 MBPayments Modernisation Plan
Our Payments Modernisation Plan, produced in late 2020, sets out a future view on the wider payments ecosystem in 2030 and the capabilities required to deliver that view.
Download pdf 1.2 MBPayments Direction: 2021 Environmental Scan Report
This scan looks at global developments in the world of payments. It builds on earlier work to identify the global trends and influences likely to impact the New Zealand payments ecosystem over the next decade.
Download pdf 2.2 MBPayments NZ Consumer Research 2020
View the results of our consumer research into how Kiwis like to pay now and into the future. This research built on the work our Payments Direction strategic programme has been doing for the past 12 months, around the evolving future of payments.
Download pdf 585.9 KBPayments NZ 2020 Environmental Scan Refresh
This scan looks at the themes from our 2019 environmental scan report and assesses them against the developments that have occurred in the year since.
Download pdf 1.8 MBPayments Direction: 2019 Environmental Scan Report
This is our latest environmental scan which looks at the global trends and influences likely to impact the New Zealand payments ecosystem. Our findings both confirm and extend previously identified themes.
Download pdf 1.4 MBPayments Direction: 2018 Environmental scan refresh
This scan looks at the themes from our 2017 environmental scan report and assesses them against the developments that have occurred in the year since.
Download pdf 781.5 KBPayments Direction: Insights and Perspectives Summary - March 2017
Key findings from a survey undertaken in March 2017 to provide an understanding of New Zealanders’ thoughts and behaviours towards current and future payment methods.
Download pdf 1.0 MBPayments Direction: 2017 Environmental scan overview
This is a summary of the themes and findings from our 2017 Environment scan report.
Download pdf 1.3 MBPayments Direction: 2017 Environmental scan report
This is the full report from our 2017 scan which identifies that payments ecosystems around the world are evolving at unprecedented rates.
Download pdf 3.1 MBPayments Direction: Payments 2025 report
A view of what the New Zealand payments ecosystem could look like in 10 years time.
Download pdf 11.2 MBPayments Direction: 2015 Environmental scan report
Consolidated findings from our Payments Direction environmental assessment.
Download pdf 5.4 MBPayments Direction: 2016 Environmental scan refresh
This scan looks at the themes from our original (2015) environmental scan and assesses them against the developments that have occurred in the year since.
Download pdf 533.0 KBPayments Direction: Insights and perspectives - results summary
Key findings from the Payments Direction initiative surveys of New Zealand consumers, businesses and payments organisations.
Download pdf 3.0 MBRe-mastering payments messaging - a Payments NZ discussion paper
A BECS commissioned strategic feasibility study exploring richer file formats and the modernisation of the BACHO file format to a format like ISO 20022.
Download pdf 628.6 KBPayments Now - a Payments NZ research paper
A research paper investigating the world of real-time payment systems.
Download pdf 1.7 MBBenchmarking New Zealand's payment systems
This report assesses New Zealand against 10 to 15 comparable countries, across all payment systems and payment instruments.
Download pdf 2.5 MB